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Refurbished HPE ProLiant DL360 Gen9 Configure to Order Rack Server

Brand:  
Type:  
CTO Servers
Condition:  
ECS Refurbished & Tested

Multi-Quantity Discounts Available for ALL Line Items

** LARGE DISCOUNTS available for complete systems. Pricing displayed is for single item purchases **

Use the configuration tool to create your solution and submit it us for a quote OR send us a message with your complete build requirements to receive best pricing

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  • Some options may not be displayed until the compatible parent option is chosen ie. Chassis – Drives, Processor – RAM etc.
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Server Chassis

HPE Processors

Intel Xeon E5-2600v4

Supports up to (2) processors - View product features for supported memory

Intel Xeon E5-2600v3

Supports up to (2) processors - View product features for supported memory

HPE Memory

12 DIMMs per processor (up to 24 DIMMs in a dual-processor configuration)

HPE RAID Controllers

HPE SFF Drives SAS (2.5in)

HPE NVMe drives require enablement kit 764628-B21

HPE SFF Drives SATA (2.5in)

HPE NVMe drives require enablement kit 764628-B21

HPE LFF Drives SAS (3.5in)

HPE LFF Drives SATA (3.5in)

HPE M.2/NVMe Drives

M.2 drives go in PCIe slots and use B140i SATA controller only - NVMe drives require enablement kit 764628-B21

HPE PCIe Drives

3 PCIe Slots (1 Full Height and 2 Low Profile)

HPE Network Adapters

3 PCIe Slots (1 Full Height and 2 Low Profile)

HPE Host Bus Adapter

3 PCIe Slots (1 Full Height and 2 Low Profile)

HPE FlexibleLOM Adapter

HPE InfiniBand Adapter

3 PCIe Slots (1 Full Height and 2 Low Profile)

HPE Power Supplies

Supports up to (2) PSU's

HPE Expansion

3 PCIe Slots (1 Full Height and 2 Low Profile)

HPE Options

HPE Rail Kits

HPE Optical Drives

HPE Security

ECS Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Refurbished HPE DL360 Gen9 Configure to Order Rack Server

Does your data center need a performance driven dense 1U server that you can confidently deploy for virtualization, data base, or high-performance computing? The refurbished HPE ProLiant DL360 Gen9 Server delivers a 1U chassis with up to two processors, delivering an optimal unit that combines high-performance, low energy consumption, improved uptime, and increased density.

Leveraging Intel’s latest E5-2600 v4 processors with 21% performance gain, plus the latest 2400 MHz HPE DDR4 SmartMemory supporting up to 3 TB and up to 23% performance increase. Manage your DL360 Gen9 Server in any IT environment by automating the most essential server lifecycle management tasks with HPE OneView and HPE Integrated Lights-Out: deploy, update, monitor and maintain with ease.

Dense and flexible, the high-performance HP ProLiant DL360 Gen9 Server easily accommodates multiple workloads and offers industry-leading energy efficiency to help data centers experience a quicker return on their investment. HP’s leading server for general-purpose computing also boasts the best memory and I/O expandability of any generation to handle demanding workloads.

What's New for DL360 Gen9 

  • Intel Xeon E5-2600 v4 Processors with 21% performance gain and up to 22 cores
  • 2400MHz DDR4 memory offering up to 23% performance gain and 3.0 TB max capacity with 128GB LRDIMMs
  • HPE 25Gb Ethernet Adapters to help improve performance with latency sensitive applications
  • Industry-leading NVMe PCIe SFF SSDs up to 2.0 TB for low latency and top performance
  • Direct connect up to 16 drives with HPE Smart Array P840ar Controller
  • Build a fully functional server with ClearOS that is just right for you at no upfront cost. For more information, check the ClearOS link on the right.

DL360 Gen9 8SFF

DL360 Gen9 8SFF

DL360 Gen9 4LFF

DL360 Gen9 4LFF

Dense and Flexible High-Performance Compute Power

The HPE ProLiant DL360 Gen9 Server has up to 24 HPE DDR4 SmartMemory DIMM slots with up to 3 TB max memory, built-in intelligence to improve performance, reduce downtime and energy costs resulting in up to 23% better throughput performance.

You have a choice of Embedded 4x1GbE, HPE FlexibleLOM, PCIe standup 1GbE to 10/25GbE to 40GbE adapters which provides flexibility of networking bandwidth and fabric so you can adapt and grow to changing business needs.

Achieve greater capacity with flexible drive configuration options with up to ten SFF, four LFF drive along with option to support up to six NVMe PCIe SSDs delivering optimal performance, capacity, and reliability to meet various customer segments and workload requirements at the right economics.

HPE Persistent Memory, the world's first Non-volatile DIMM (NVDIMM) optimized on ProLiant, offering unprecedented levels of performance for databases and analytic workloads.

Industry-Leading Energy Efficiency for a Quicker Return on Your Investment

The HPE ProLiant DL360 Gen9 Server supports industry standard Intel Xeon E5-2600 v3 and E5-2600 v4 processors with up to 22 cores and 3 TB of HPE DDR4 SmartMemory.

The HPE ProLiant DL360 Gen9 Server supports improved ambient temperature standards with HPE Extended Ambient Operating Support (ASHRAE A3 and A4) helping to reduce your cooling expenses.

High efficiency redundant HPE Flexible Slot Power Supplies provide up to 96% efficiency (Titanium), HPE Flexible Slot Battery Backup module and support for the HPE Power Discovery Services offering.

ENERGY STAR qualified server configurations illustrate a continued commitment to helping customers conserve energy and save money.

Agile Infrastructure Management for Accelerating IT Service Delivery

With the HPE ProLiant DL360 Gen9 Server, HPE OneView provides infrastructure management for automation simplicity across servers, storage and networking.

Online personalized dashboard for Converged Infrastructure health monitoring and support management with HPE Insight Online.

Embedded management to deploy, monitor and support your DL360 Gen9 Server remotely, out of band with HPE iLO.

Configure in Unified Extensible Firmware Interface (UEFI) boot mode to provision local and remote servers with HPE ILO with Intelligent Provisioning and Scripting Toolkits.

Optimize firmware and driver updates and reduce downtime with Smart Update Solution, consisting of Smart Update Manager (SUM) and Service Pack for ProLiant (SPP).

Industry Leading Serviceability

The HPE ProLiant DL360 Gen9 Server comes with a complete set of Technology Services, delivering confidence, reducing risk and helping customers realize agility and stability. HPE provides consulting to transform your infrastructure, services to deploy, migrate and support your new ProLiant Servers.

HPE provides consulting advice to transform and modernize your infrastructure, services to deploy, migrate and support your new ProLiant servers and education to help you succeed quickly.

Worldwide availability, service and support for customers who have multiple data centers in multiple countries.

DL360 Gen9 rear

DL360 Gen9 rear

Product features

Feature
Description
Processor (One of the following depending on model)1
Model
CPU Frequency
Cores
L3 Cache
Power
QPI
DDR4 Hz
E5-2699v3
2.3 GHz
18
45MB
145 W
9.6 GT/s
2133
E5-2698v3
2.3 GHz
16
40MB
135 W
9.6 GT/s
2133
E5-2697v3
2.6 GHz
14
35MB
145 W
9.6 GT/s
2133
E5-2695v3
2.3 GHz
14
35MB
120 W
9.6 GT/s
2133
E5-2690v3
2.6 GHz
12
30MB
135 W
9.6 GT/s
2133
E5-2687Wv3
3.1 GHz
10
25MB
160 W
9.6 GT/s
2133
E5-2683v3
2.0 GHz
14
35MB
120 W
9.6 GT/s
2133
E5-2680v3
2.5 GHz
12
30MB
120 W
9.6 GT/s
2133
E5-2670v3
2.3 GHz
12
30MB
120 W
9.6 GT/s
2133
E5-2667v3
3.2 GHz
8
25MB
135 W
9.6 GT/s
2133
E5-2660v3
2.6 GHz
10
25MB
105 W
9.6 GT/s
2133
E5-2650v3
2.3 GHz
10
25MB
105 W
9.6 GT/s
2133
E5-2650Lv3
1.8 GHz
12
25MB
65 W
9.6 GT/s
2133
E5-2643v3
3.4 GHz
6
20MB
135 W
9.6 GT/s
2133
E5-2640v3
2.6 GHz
8
20MB
90 W
8.0 GT/s
1866
E5-2637v3
3.5 GHz
4
15MB
135 W
9.6 GT/s
2133
E5-2630v3
2.4 GHz
8
20MB
85 W
8.0 GT/s
1866
E5-2630Lv3
1.8 GHz
8
25MB
55 W
8.0 GT/s
1866
E5-2623v3
3.0 GHz
4
10MB
105 W
8.0 GT/s
1866
E5-2620v3
2.4 GHz
6
15MB
85 W
8.0 GT/s
1866
E5-2609v3
1.9 GHz
6
15MB
85 W
8.0 GT/s
1600
E5-2603v3
1.6 GHz
6
15MB
85 W
6.4 GT/s
1600
E5-2699v4
2.2 GHz
22
55MB
145 W
9.6 GT/s
2400
E5-2698v4
2.2 GHz
20
50MB
135 W
9.6 GT/s
2400
E5-2697v4
2.3 GHz
18
45MB
145 W
9.6 GT/s
2400
E5-2697Av4
2.6 GHz
16
40MB
145 W
9.6 GT/s
2400
E5-2695v4
2.1 GHz
18
45MB
120 W
9.6 GT/s
2400
E5-2690v4
2.6 GHz
14
35MB
135 W
9.6 GT/s
2400
E5-2687Wv4
3.0 GHz
12
30MB
160 W
9.6 GT/s
2400
E5-2683v4
2.1 GHz
16
40MB
120 W
9.6 GT/s
2400
E5-2680v4
2.4 GHz
14
35MB
120 W
9.6 GT/s
2400
E5-2667v4
3.2 GHz
8
25MB
135 W
9.6 GT/s
2400
E5-2660v4
2.0 GHz
14
35MB
105 W
9.6 GT/s
2400
E5-2650v4
2.2 GHz
12
30MB
105 W
9.6 GT/s
2400
E5-2650Lv4
1.7 GHz
14
35MB
65 W
9.6 GT/s
2400
E5-2643v4
3.4 GHz
6
20MB
135 W
9.6 GT/s
2400
E5-2640v4
2.4 GHz
10
25MB
90 W
8.0 GT/s
2133
E5-2637v4
3.5 GHz
4
15MB
135 W
9.6 GT/s
2400
E5-2630v4
2.2 GHz
10
25MB
85 W
8.0 GT/s
2133
E5-2630Lv4
1.8 GHz
10
25MB
55 W
8.0 GT/s
2133
E5-2623v4
2.6 GHz
4
10MB
85 W
8.0 GT/s
2133
E5-2620v4
2.1 GHz
8
20MB
85 W
8.0 GT/s
2133
E5-2609v4
1.7 GHz
8
20MB
85 W
6.4 GT/s
1866
E5-2603v4
1.7 GHz
6
15MB
85 W
6.4 GT/s
1866
E5-2699Av4
2.4 GHz
22
55MB
145 W
9.6 GT/s
2400
Memory protection
  • Advanced ECC

  • Online spare

Chipset2
  • Intel C610 Series chipset

  • Intel E5-2600v3 processor family

  • Intel E5-2600v4 processor family

Upgradeability3
  • Upgradeable to two (2) processors (44-Cores)

  • Up to 24 Dual In-line Memory Module (DIMM) slots available for higher memory capacity

  • Up to 10 SFF Hard drive bays; Or 4 Large Form Factor (LFF) hard drive bays

  • FlexibleLOM slot for 1Gb or 10 GbE or QDR/FDR InfiniBand networking options

  • 3 PCIe 3.0 I/O slots for additional communications and storage expansion

  • Redundant power supplies

  • Optical drive supported via universal media bay

On system management chipset4
HPE iLO (Firmware HPE Integrated Lights-Out 4 (iLO 4) 2.0 or later) 4GB NAND
Memory (One of the following depending on model)
Type
HPE SmartMemoryDDR4 Registered (RDIMM) or Load Reduced (LRDIMM)
DIMM slots available
24 (12 DIMM slots per processor, 4 channels per processor, 3 DIMMs perchannel)
Maximum capacity (LRDIMM)
3TB (24 x 128GB LRDIMM @ 2400 MHz)
Maximum capacity (RDIMM)
768GB (24 x 32GB RDIMM @ 2133 MHz)
Maximum capacity (NVDIMM)
128GB (16 x 8GB NVDIMM)
Expansion slots
Expansion Slots #
Technology
Bus Width
Connector Width
Bus Number
Form Factor
Notes
Primary riser5
1
PCIe 3.0
X16
X16
7
Full-height, ¾ length (up to 9.5-inch) Slot
Proc 1
2
PCIe 3.0
X8
X8
10
Low profile
Proc 1
Secondary riser
3
PCIe 3.0
X16
X16
16
Full-height, full length slot low profile
Proc 2
3
PCIe 3.0
X16
X16
20
Full-height, ¾ length (Up to 9.5-inch) slot
Proc 26
Internal storage devices (One of the following depending on model)7
Optical drive
  • 8 SFF with optional universal media bay

  • 4 LFF with optional universal media bay

Hard drives
None ship standard
Hard drive bays
  • 8 SFF with optional universal media bay

  • 4 LFF

  • 10 SFF; 8 SFF Model with optional 2 SFF SAS/SATA Kit: 764630-B21

Storage controller
Entry models8
HPE Dynamic Smart Array B140i Controller
Base models
HPE H240ar Smart Host Bus Adapter
Performance models
HPE Flexible Smart Array P440ar/2GB
Maximum internal storage
Drive
Capacity
Configuration
Hot-Plug SFF SAS SSD
38.4TB
10 x 3.84TB
Hot-Plug SFF SATA SSD
38.4TB
10 x 3.84TB
Hot-Plug SFF SAS
20.0TB
10 x 2.0TB
Hot-Plug SFF SATA
20.0TB
10 x 2.0TB
Hot-Plug LFF SAS SSD
6.4TB
4 x 1.6TB
Hot-Plug LFF SATA SSD
15.36TB
4 x 3.84TB
Hot-Plug LFF SATA
32.0TB
4 x 8TB
Hot-Plug LFF SATA
40.0TB
4 x 10TB
Hot-Plug SFF NVMe PCIe SSD
27.36TB
6 x 2.0TB NVMe +4 x 3.84TB SFF SSD
Power supply
  • HPE 500 W flex slot platinum Hot-Plug power supply9

  • HPE 800 W flex slot platinum Hot-Plug power supply10

  • HPE 1400 W flex slot platinum plus Hot-Plug power supply11

  • HPE Flexible slot battery backup unit kits12

System fans13
1P model
5 fans (Redundant)
2P model
7 fans (Redundant)
Interfaces
Serial14
1
Video15
  • 1 rear (Standard)

  • 1 front (Optional)

Network RJ-45 (Ethernet)16
Embedded 4 x 1 GBE + FlexibleLOM bay
HPE iLO Remote management network port
1Gb Dedicated
SD Connector17
1 micro SD Internal
USB 3.0
5 total: 2 rear, 1 front, 2 internal
Industry standard compliance18
  • ACPI 2.0b

  • PCIe 3.0 Compliant

  • PXE Support

  • WOL Support

  • Microsoft Logo certifications

  • USB 3.0 Support

  • Energy Star

  • ASHRAE A3/A4

Form factor (One of the following depending on model)
  • 1U rack form factor

  • 8 SFF Drive bay version and 10 SFF Drive bay version

  • 4 LFF Drive bay version

Graphics
Integrated Matrox G200 video standard
  • 1280 x 1024 (32 b/p)

  • 1920 x 1200 (16 b/p)

HPE Server UEFI/Legacy ROM19
UEFI enables numerous new capabilities specific to HPE ProLiant servers such as:
  • Secure boot

  • Operating System (OS) specific functionality

  • Support for > 2.2TB (Using GPT) boot drives

  • USB 3.0 Stack

  • Embedded UEFI Shell

  • Mass configuration deployment tool using RESTful API for iLO 4

  • PXE Boot support for IPv6 networks

  • Boot support for option cards that only support a UEFI option ROM

  • Network stack configurations

Embedded management
  • HPE Integrated Lights-Out (HPE iLO)

  • UEFI

  • RESTful API

  • Intelligent Provisioning

  • Embedded remote support

Server utilities
  • Smart update

  • HPE Systems Insight Manager(HPE SIM)

  • Scripting ToolKit and Windows PowerShell

  • RESTful Interface Tool

  • HPE iLO Mobile Application

  • HPE Insight Online

Security
  • Power-On password

  • Keyboard password

  • QuickLock, network server mode

  • Serial interface control

  • Administrator's password

  • iLO 4 has 12 customizable user accounts and SSL encryption

  • iLO 4 can be disabled via a global setting

  • iLO Advanced supports directory services integration

  • TPM 2.0

  • UEFI

NOTE:

    • Mixing of E5-2600 v3 and E5-2600 v4 processors is not supported.
    • All processors support Hyper-Threading except E5-2609 v4/v3 and E5-2603 v4/v3.
    • Processors consuming up to 120 W ship with standard heatsink.
      • Processors consuming over 120 W ship with a high performance heatsink as standard except the Intel Xeon E5-2690v4.
      • A high performance heatsink can be added to help reduce power consumption (795235-B21).
  1. Click here to view the Intel Server Chipsets Non-HPE site .

  2. Slot 1 and 2 riser shipped standard. Slot 3 optional 1 Full-Height, ¾ length and 2 low profile slots available or two Full-Height, ¾ length slots.
  3. 1GB USB user space configurable via UEFI and accessible via iLO:

    Click here to access the QuickSpecs page for HPE Integrated Lights-Out (iLO) .

  4. Bus width indicates the number of physical electrical lanes running to the connector.
  5. If secondary Full-Height kit (867249-B21) is installed, then primary PCIe Slot 2 cannot be used. Only 2 Full-Height slots are supported max.

    • HPE ProLiant DL360 Servers offer both SFF and LFF Versions in Configure-To-Order (CTO).
    • Pre-Configured models come populated with some hard drive blanks. To order additional (Single) hard drive blanks, use either: Part number 666987-B21: HPE SFF Hard drive blank kit or part number 666986-B21: HPE LFF Hard drive blank kit.
    • The 2SFF kit comes with cable for internal B140i SATA Controller. For SAS an alternate storage controller and cable kit are required.

    • For E5-2600v3 Entry models, the embedded B140i will operate in UEFI Mode only.
      • For legacy mode support an additional controller will be needed.
      • For CTO orders please also select HPE Legacy Factory Installed Option (FIO) Mode Setting, 758959-B22.
    • The embedded B140i defaults to AHCI off the chipset. HPE Dynamic Smart Array Controller needs to be enabled on the SATA only models if needed.
  6. Available in 94% efficiency.

    • Also available in 96%.
    • Also available in (-48) V dc and 227 V ac/380 V dc power inputs 720480-B21 universal Power Supply Unit (PSU).
  7. Available in 94% efficiency.
  8. Flex slot battery backup provides 750 W output and 500 W in paralleled configuration.

  9. Serial cable option kit: 764646-B21.
  10. Front Video Graphics Array (VGA) options available for 8SFF and 4LFF Models.
  11. Both the SFF and LFF Chassis have an embedded 4 x 1 GbE NIC and FlexibleLOM bay.
  12. The Micro SD Slot is not a Hot-Pluggable device. End users should not attempt to plug an SD card into the SD slot while the server is powered.
  13. The DL360 Gen9 is now one of the first HPE ProLiant Gen9 Servers with extended ambient support up to 45°C for data center infrastructures designed for better energy efficiency.

    • The UEFI System utilities function is analogous to the HPE ROM-Based Setup Utility (RBSU) of legacy BIOS.

      Click here to access the information on Unified Extensible Firmware Interface (UEFI) .

    • For UEFI Boot mode, boot environment and OS Image installations should be configured properly to support UEFI.
    • UEFI FIO Setting (758959-B22) can be selected to configure the system in legacy mode in the factory for the HPE ProLiant Gen9 Server.

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Software overview

Feature
Description
OS and virtualization software support for ProLiant servers
  • Microsoft Windows Server

  • Red Hat Enterprise Linux (RHEL)

  • SUSE Linux Enterprise Server (SLES)

  • Canonical Ubuntu

  • Oracle Linux

  • VMware

  • Citrix XenServer

  • Oracle Solaris

  • Wind River Linux

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Physical specifications

Specification
Description
Dimensions (H x W x D):
8 SFF and 10 SFF
4.32 x 43.47 x 69.85 cm (1.7 x 17.1 x 27.5 in)
4 LFF
4.32 x 43.46 x 75.0 cm (1.7 x 17.1 x 29.5 in)
Weight (approximate):
Maximum (all hard drives, power supply, and processor installed)
8 SFF Chassis: 15.31 kg (33.3 lb)
Minimum (one hard drive, power supply, and processor installed)
  • 4 LFF Chassis: 13.77 kg (30.36 lb)

  • 8 SFF Chassis: 12.25 kg (27 lb)

NOTE:1: Includes 2 SFF Option for a total of 10 SFF HDD

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Electrical specifications

Specification
Description
Rated line voltage
  • 100 to 120 V ac

  • 200 to 240 V ac

Maximum BTU Rating
  • For 800 W Power Supply: 3207 BTU/hr (at 100 V ac), 3071BTU/hr (at 200 V ac), 3112 BTU/hr (at 240 V ac) for ChinaOnly

  • For 500 W Power Supply: 1979 BTU/hr (at 100 V ac), 1911BTU/hr (at 200 V ac), 1965 BTU/hr (at 240 V ac) for ChinaOnly

Rated Steady-State power
  • For 1400 W Power Supply: 1400 W (at 100 V ac), 1400 W (at240 V ac), 1400 W (at 240 V ac) input for China only

  • For 800 W Power Supply: 800 W (at 100 V ac), 800 W (at 240V ac), 800 W (at 240 V ac) input for China only

  • For 500 W Power Supply: 500 W (at 100 V ac), 500 W (at 240V ac), 500 W (at 240 V ac) input for China only

Maximum peakpower
  • For 1400 W Power Supply: 1400 W (at 100 to 127 V ac),1400 W (at 200 to 240 V ac), 1400 W (at 240 V ac) input forChina only

  • For 800 W Power Supply: 800 W (at 100 to 127 V ac), 800 W(at 200 to 240 V ac), 800 W (at 240 V ac) input for China only

  • For 500 W Power Supply: 500 W (at 100 to 127 V ac), 500 W(at 200 to 240 V ac), 500 W (at 240 V ac) input for China only

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Environmental specifications

Specification
Description
Operating temperature
10° to 35°C (50° to 95°F)
Non-operating temperature
-30° to 60°C (-22° to 140°F)
Operating relative humidity
8% to 90% non-condensing
Non-operating relative humidity
5% to 95% non-condensing
Operating altitude
3050 m (10,000 ft)
Non-operating altitude
9144 m (30,000 ft)

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Safety certifications

Specification
Description
FCC Rating
Class A
Normativestandards
CISPR 22; EN55022; EN55024; FCC CFR 47, Pt 15; ICES-003; CNS13438; GB9254; K22;K24; EN 61000-3-2; EN 61000-3-3; EN 60950-1; IEC 60950-1

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Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments

Standard Ground Shipping time: 2-7 business days
Order processing time: 0-3 business days
Delivery time after order is placed: 2-10 business days
Excludes weekends, holidays or weather delays.
3 Business Days Shipping time: 3 business days
Order processing time: 0-3 business days
Delivery time after order is placed: 3-6 business days
Excludes weekends, holidays or weather delays.
2 Business Days Shipping time: 2 business days
Order processing time: 0-3 business days
Delivery time after order is placed: 2-5 business days
Excludes weekends, holidays or weather delays.
Overnight / Next Business Day Shipping time: 1 business day
Order processing time: 0-3 business days
Delivery time after order is placed: 1-4 business days
Excludes weekends, holidays or weather delays.


International Shipments

International Economy Shipping time: 4-6 business days
Order processing time: 0-3 business days
Delivery time after order is placed: 5-9 business days
Excludes weekends, holidays or weather delays.
International Priority Shipping time: 1-3 business days
Order processing time: 0-3 business days
Delivery time after order is placed: 2-6 business days
Excludes weekends, holidays or weather delays.

 

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

Same-Day Shipping
At Express Computer Systems, we know hardware emergencies can happen at anytime. We also understand that you want to receive the best hardware as quickly as possible. At Express Computer Systems we'll ship the majority of our orders out the same day payment is made. Curious if the item you need will make it out on time? Feel free to contact us directly via the Contact Us link at the bottom, Live Chat feature or (800) 327-0730.

Buy, Sell, Rent, Lease, Trade-In
At Express Computer Systems we not only will sell you equipment at a great value, but we'll also purchase your used Dell, Cisco, NetApp or other networking equipment. Feel free to contact us with the model of the items you're looking to sell and we'll get you a quote ASAP. We also have flexible financing options for your purchasing needs.

In-House Configuration and Testing Lab
Every item we sell is tested on-site in our state-of-the-art hardware engineering lab. We use certified technicians to test every piece of equipment as well as updating all necessary firmware. The highest quality of testing and certification is guaranteed. We warranty all of our items we sell. Ask us today about warranty for a specific item.

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