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HPE ProLiant DL385 Gen10 Plus CTO Rack Server

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

Multi-Quantity Discounts Available for ALL Line Items

** LARGE DISCOUNTS available for complete systems. Pricing displayed is for single item purchases **

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HPE Chassis

Network Choice (NC) No Embedded LOM
AMD EYPC 2nd Generation
Mixing of 2 different processor models is NOT allowed.
Processors with greater than 180W will ship with the High-Performance heatsink.
Processors with greater than 180W will require the Max Performance fan kit.

AMD 2nd Gen

Supports up to (2) processors

Bezel and Blanks and more (Optional)

Cable Kit (Optional)

Many upgrades come with the cable kits.
For more details please read the QuickSpec Manual below.

HPE Memory

Mixing of x4 & x8, or LRDIMM and RDIMM memory is not allowed
Supports up to 32 DIMMS on a 2-socket configuration

Drive Options For LFF Chassis (Optional)

P14507-B21 - For 8LFF Chassis only
P14506-B21 is not supported on the 8LFF Chassis

Drive Options For SFF Chassis (Optional)

The following are only supported on the 8SFF Chassis
873763-B21, 826689-B21, P14609-B21, P14578-B21, 826691-B21

HPE LFF Drives SAS (3.5in) (Optional)

Supports up to (8 or 12) Drives

HPE LFF Drives SATA (3.5in) (Optional)

Supports up to (8 or 12) Drives

HPE SFF Drives SAS (2.5in) (Optional)

Supports up to (8, 16, or 24) Drives

HPE SFF Drives SATA (2.5in) (Optional)

Supports up to (8, 16, or 24) Drives

HPE SFF Drives NVMe (Optional)

If you plan to load a lot of NVMe drives, please read about the NVMe Bundle in the Spec Manual below.

Balanced Kits (Optional)

To view all the parts in each Kit. Please view the items.
Please view the Maintenance Manual for all the cabling and details of the Kits.

PCI Riser Options (Optional)

Please read the Spec Manual below for more details on each riser.

M.2 Drives (Optional)

SATA M.2 cannot be supported in LFF\/SFF chassis with mid tray configuration due to thermal concern
NS204i-p will only be supported in Slot 1 of the primary riser and Slot 8 of the tertiary riser.
HPE Universal SATA AIC HHHL M.2 SSD Kit (878783-B21) and NS204i-p cannot be selected together
When NS204i-p and doublewide GPU are selected together Secondary Riser MUST be selected and doublewide GPU can be maximum of 2

Cooling (Optional)

There are many items the require extra Cooling.
Please view each product or read the Quickspec manual for more detail.

Networking Adapters (Optional)

A Network Adapter, or OCP, or InfiniBand Adapters is required since these system boards do not come with an ebeddedLOM

Open Compute Project (OCP) 3.0 (Optional)

A Network Adapter, or OCP, or InfiniBand Adapters is required since these system boards do not come with an ebeddedLOM
Some Cards Need x16 Lanes, by default the OCP has x8 Lanes. Please install the Enablement Kit (P14603-B21) for the Extra Lanes

InfiniBand (Optional)

A Network Adapter, or OCP, or InfiniBand Adapters is required since these system boards do not come with an ebeddedLOM

Host Bus Adapters (HBAs) (Optional)

Storage Controller (Optional)

12GB Sas Expander, NVMe Adapters, Smart Array Controllers
If you install a Performance Smart Array Controller you will need the 96W Storage Battery.
This sever supports Type-A Array RAID on Chip (AROC) cards which do not take up a PCI slot.

GPU (Optional)

All GPUs need a Riser installed, and a Upgraded Fan kit
Please view the description or the spec manual for more details.

Optical Drives (Optional)

With the SFF Chassis, you must install the Universal Media Bay for the Optical Disk Drive.

Boot Devices (Optional)

iLO Server Management (Optional)

HPE iLO with Intelligent Provisioning (standard)

Rail Kit (Optional)

Power Supply Unit (PSU)

Mixing of 2 different power supplies is NOT allowed.

Select Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Refurbished HPE DL385 Gen10 Plus Configure to Order Server

Building on HPE ProLiant as the intelligent foundation for hybrid cloud, the refurbished HPE ProLiant DL385 Gen10 Plus server offers the 2nd generation AMD® EPYC™ 7000 Series processor delivering up to 2X [1] the performance of the prior generation. With up to 128 cores (per 2-socket configuration), 32 DIMMs for memory up to 3200 MHz, the HPE ProLiant DL385 Gen10 Plus server delivers low cost virtual machines (VMs) with unprecedented security. Equipped with PCIe Gen4 capabilities, HPE ProLiant DL385 Gen10 Plus offers improved data transfer rates and higher networking speeds.

Combined with a better balance of processor cores, memory and I/O makes the HPE ProLiant DL385 Gen10 Plus the ideal choice for virtualization, and memory-intensive and HPC workloads.

What’s New for DL385 Gen10 Plus

  • Powered by the 2nd generation AMD® EPYC™ 7000 Series processor with double [2] the core density compared to the previous generation.
  • Higher bandwidth and improved data transfer rates with PCIe Gen4 capabilities.
  • Faster application performance with increased memory speeds up to 3200 MT/s.
  • HPE InfoSight provides a cloud-based analytics tool that predicts and prevents problems before your business is impacted.
  • Flexible Design
  • The HPE ProLiant DL385 Gen10 Plus server has an adaptable chassis, including the modular drive bays that can be configured with up to 28 SFF, up to 20 LFF, or up to 16 NVMe drive options
  • The redesigned HPE Smart Array Essential and Performance RAID Controllers offer performance and flexibility for additional features including the ability to operate in both SAS and HBA mode.
  • Choice of OCP 3.0 or PCIe standup adapters which offers a choice of networking bandwidth and fabric, making it scalable for changing business needs.
  • The HPE ProLiant DL385 Gen10 Plus supports a wide range of operating systems, making it suitable for most environments.

Know your Server - CTO Configuration Support

Need help with the configuration? Contact us today!

Chassis Configurations

CTO Server [Chassis] HPE ProLiant DL385 Gen10 Plus 8 LFF CTO Server HPE ProLiant DL385 Gen10 12 LFF CTO Server HPE ProLiant DL385 Gen10 8 SFF CTO Server HPE ProLiant DL385 Gen10 24 SFF CTO Server
SKU Number P14278-B21 P14280-B21 P14281-B21 P14279-B21
Processor Not included as standard
DIMM Slots 32-DIMM slots
Storage Controller Choice of HPE modular Smart Array and PCIe plug-in controller
PCIe Three standard in primary riser, upto Eight slots with 2 processors
Drive Cage - included 8 LFF 12 LFF 8 SFF 24 SFF
Network Controller Choice of OCP or stand up card
Fans 4-Standard 6-Performance 6-Standard 6-Performance
Management HPE iLO with Intelligent Provisioning (standard), iLO Advanced and OneView (optional)
USB 1x 3.0 standard plus iLo front service port 1x 3.0 standard plus iLo front service port 1x 3.0 standard plus iLo front service port 1x 3.0 standard plus iLo front service port


HPE DL385 Gen10 Base Knowledge
.
The HPE DL385 Gen10 Plus Rack Server is very similar to the DL385 Gen10 Rack Server. This system only supports the AMD EYPC Gen2 7000 Series. The HPE Rack server can support up to 2 Processors, mixing of processors is not allowed. This powerful 2U 2P Rack server supports 32 DDR4 DIMM on a 2-socket configuration. Mixing of x4 & x8 memory is not allowed. The Dl385 Gen10 Plus has 3 PCIe Risers for a total of 8 PCIe slots to use, which allows you to easily configure this server to your needs.

This Rack server has many storage upgrades for each chassis with limitations on some. The DL385 Gen10 Plus can support an extra front drive in the Media Bay slot, Internal drives that sit above the CPU and DIMMs, and finally rear drives that sit in the PCIe riser cages. We will go over the limitations here, for a full detailed understanding of all the limitations and requirements I suggest you read the spec manual below.

These servers do not come with an embeddedLOM, so the Choice of OCP or stand-up card is mandatory for network capabilities.

All CTO servers are Energy Star 3.0 compliant.

Max Memory Capacity:

  • (RDIMM) 8.0TB 32 x 256 GB RDIMM @ 3200 MHz Modules

Chassis Types

  • 8 SFF with optional Universal Media Bay, and optional SFF or NVMe drive bay options
  • 24 SFF with 8 SFF mid-tray drives and 6 SFF rear drive bay options to a total of 38 SFF drives.
  • 8 LFF with Universal Media Bay and optional SFF or NVMe drive bay options
  • 12 LFF with optional 4 LFF mid-plane and optional 4 LFF to total 20 LFF drives.

8 LFF CHASSIS
The 8LFF Chassis ship with 6 Standard fans included a Universal Media Bay with blanks spots for 2 SFF and 1 ODD. The 8LFF Chassis can not be upgraded to the 12LFF Front drive configuration. But the 8LFF can support the Internal 4LFF drive cage and the rear 4LFF drive cages. When you install the 4LFF Rear drive cage. This will take up the Primary and Secondary PCIe Riser slots. The 8LFF DL385 Gen10 Chassis can also support the 2 SFF rear drive box which allows for the user to attach a secondary or tertiary riser.

12 LFF CHASSIS
The 12 LFF Servers ship with 6 Max performance fans and has no front drive upgrades nor can they support the Universal Media Bay. This 12LFF Chassis does support the 4LFF drive cage and the rear 4LFF drive cages. When you install the 4LFF Rear drive cage. This will take up the Primary and Secondary PCIe Riser slots. The 8LFF DL385 Gen10 Chassis can also support the 2 SFF rear drive box which allows for the user to attach a secondary or tertiary riser.

8SFF Chassis
The 8SFF Chassis has the most upgrade features. It can go from 8SFF to 24SFF, from SAS/SATA to NVMe drive interface types. In the 8SFF Box 1, is the only slot where the Universal Media Bay can be installed which can hold 1 ODD and 2 SFF drives. Box 1 can also be installed with 8 SFF Drives to complete the 24SFF Configuration. If you do not plan to use any NVMe drives HPE recommends you select the 24SFF Chassis instead of upgrading the 8SFF.
There are Internal drive options for the SFF chassis with the 8SFF Internal drive cage. Another option for storage upgrades is the rear drive option. This 8SFF Chassis can support up to 6 Rear drives each on a Stackable 2SFF Drive cage.

24SFF Chassis

The 24SFF Chassis has no front drive upgrade options but does have internal and rear drive options. There is an 8SFF Internal drive cage along with a 2SFF rear-drive option. This 24SFF Chassis can support up to 6 Rear drives each on a Stackable 2SFF Drive cage.

HPE DL385 Gen10 Plus Maximum Internal Storage

  • Hot Plug SFF SAS 2TB 24+4 x 2.4 TB* (with optional rear SFF drive cage)
  • Hot Plug SFF SATA 0 TB 24+4 x 2 TB (with optional rear SFF drive cage)
  • Hot Plug LFF SAS 6 TB 12+4+4 x 14 TB + 2 x 15.3 TB (with optional mid–tray and rear LFF drive cage, plus 2 SFF SSD rear)
  • Hot Plug LFF SATA 6 TB 12+4+4 x 14 TB + 2 x 15.3 TB (with optional mid–tray and rear LFF drive cage, plus 2 SFF SSD rear)
  • Hot Plug SFF SAS SSD 4 TB 24+4 x 15.3 TB (with optional rear SFF drive cage)
  • Hot Plug LFF SATA SSD 8 TB 12+4+4 x 0.96 TB + 2 x 15.3 TB (with optional mid-tray and rear LFF drive cage, plus 2 SFF SSD rear)
  • Hot Plug SFF SATA SSD 215 TB 24+4 x 7.68 TB (with optional 2SFF drive cage)
  • Hot Plug SFF NVMe PCIe SSD 368.64TB NVMe 24 x 15.36TB NVMe

Chassis Configurations

Chassis Storage Upgrades - Click to Open

CTO Server 8 SFF 24 SFF 8 LFF 12 LFF
Included Drive Cage 8 SFF SAS/SATA 3X 8 SFF SAS/SATA 8 LFF + UMB 12 LFF Chassis
Universal Media Bay 1 Optional Not available 1 Included Not available
ODD 1 Optional with UMB Not available 1 Optional Not available
8 SFF Drive Cage Up to 2 Optional Not available Not available Not available
8 SFF SAS/SATA/NVMe (Mid- plane) Not available Not available Not available Not available
8 NVMe/SAS Bay Up to 2 Optional Not available Not available Not available
8 NVMe Cage Up to 2 Optional Not available Not available Not available
2 SFF SAS/SATA (Front) 1 Optional with UMB Not available 1 Optional Not available
2 SFF SAS/SATA (Rear) 1 Optional 1 Optional 1 Optional 1 Optional
2 NVMe (FRONT) 1 Optional with UMB Not available 1 Optional Not available
4 LFF Mid-plane Not available Not available 1 Optional 1 Optional
4 LFF Rear Not available Not available 1 Optional 1 Optional

HPE Smart Storage Controllers
The DL385 Gen10 Plus server has the support for a Type-A Array RAID on Chip (AROC) Smart Array also known as Flexible Storage Controllers. By Installing an AROC Card you will be saving a PCIe slot. The AROC spot on the system board also supports NVME drives with the AROC NVMe Adapter. The DL385 Gen10 Plus server also supports Smart Array PCI Stand-up Cards. If you want to install 24 drives, you will need the 12Gb SAS Expander that sits on the Primary Riser in Slot 3.

HPE DL385 Gen10 Plus Boot Drives.
You have the ability to load the OS from two different boot devices. The HPE NS204i-p x2 Lanes NVMe PCIe3 x8 OS Boot Device (P12965-B21) or with a simple USB drive (P21868-B21). NS204i-p will only be supported in Slot 1 of the primary riser and Slot 8 of the tertiary riser. HPE Universal SATA AIC HHHL M.2 SSD Kit (878783-B21) and NS204i-p cannot be selected together. When NS204i-p and doublewide GPU are selected together Secondary Riser MUST be selected and the doublewide GPU can be a maximum of 2. SATA M.2 cannot be supported in LFF/SFF chassis with mid-tray configuration due to thermal concern

HPE DL385 Gen10 Plus PCI Risers
There are way too many PCIe risers to talk about each one. Below is a table showing you some information. To view more information about each riser, please click the view item button for all the limitations and requirements for each riser. If you want a detailed description of each riser please read the spec manual at the bottom of the page.

GPU Information - Click to Open

Part Number Description Riser Position Bus Width (Gen3 Lanes) NVMe Direct Connect
Primary Secondary Tertiary Top Slot Middle Slot Bottom Slot Ports Drive Count
N/A This is the default riser in the chassis D N N x8 x16 x8 - -
P14587-B21 HPE DL38X Gen10 Plus x8/x16/x8 Secondary Riser Kit N O N x8 x16 x8 - -
P14592-B21 HPE DL38X Gen10 Plus x16x16 Slot1/2 Riser FIO Kit O N N x16 x16 0 - -
P14589-B21 HPE DL38X Gen10 Plus x16/x16 Slot1/2 Secondary Riser Kit N O N x16 x16 0 - -
P14599-B21 HPE DL38X Gen10 Plus Primary x16 x16 Slot2/3 Riser FIO Kit O N N 0 x16 x16 - -
P14590-B21 HPE DL38X Gen10 Plus x16/x16 Slot2/3 Secondary Riser Kit N O N 0 x16 x16 - -
P14600-B21 HPE DL38X Gen10 Plus Slot1 x16 Adder for Slot2/3 Riser O O N x16 0 0 - -
P14581-B21 HPE DL38X Gen10 Plus x8x8 2x16 Tertiary Riser Kit N N O x8 x8 0 - -
P14588-B21 HPE DL38X Gen10 Plus x16 Tertiary Riser Kit N N O x16 0 0 - -
P14575-B21 HPE DL38X Gen10 Plus Primary/Secondary NEBS- compliant Riser Kit O O N 0 0 0
- -
P14577-B21 HPE DL38X Gen10 Plus Tertiary NEBS- compliant Riser Kit N N O 0 0 0 - -
P14505-B21 HPE DL385 Gen10 Plus 2SFF NVMe/SAS Primary/Secondary Smart Carrier Riser Kit 0 0 N 0 0 0 - -
P25902-B21 HPE DL385 Gen10 Plus 2SFF NVMe/SAS Smart Carrier Secondary Riser Kit N O N 0 0 0 1 2
P14579-B21 HPE DL38X Gen10 Plus 2LFF Primary/Secondary Riser Kit O O N 0 0 0 - -
P25903-B21 HPE DL38X Gen10 Plus 2LFF Secondary Riser Kit N O N 0 0 0 - -
P14580-B21 HPE DL38X Gen10 Plus 2LFF Tertiary Riser Kit N N O 0 0 0 - -

HPE DL385 Gen10 Plus GPU / Workload Accelerator
GPUs and Workload Accelerators will greatly speed up the computing speed for HPC or virtualization. The GPUs and Mid-tray drives can’t be installed together. You will also need to make sure you have the correct Riser installed to support the GPU along with any other requirements for the specific GPUs you install. When NS204i-p and doublewide GPU are selected together Secondary Riser MUST be selected and doublewide GPU can be a maximum of 2

Riser Information - Click to Open

Part Number Card
QTY Per Server CPU Supported
R0W29C HPE NVIDIA Tesla T4 16GB Computational Accelerator 8 240W or below
R4D73C NVIDIA Tesla V100S 32GB Computational Accelerator 3
R1F95C HPE NVIDIA Quadro RTX 4000 Graphics Accelerator 6
R0Z45C HPE NVIDIA Quadro RTX 6000 Graphics Accelerator 3
R1F97C HPE NVIDIA Quadro RTX 8000 Graphics Accelerator 3
R6B53C NVIDIA A100 40GB GPU Module for HPE 3
R4B02C Xilinx Alveo U50 Accelerator for HPE 8
R4B03C Xilinx Alveo U250 Accelerator for HPE 3

Networking Abilities | OCP 3.0, Stand-up card
Without an embeddedLOM on the system board, the HPE DL385 Gen10 Plus needs either an OCP 3.0 or a Stand-Up Network Adapter card installed for Network Capabilities. By installing the OCP 3.0 you will be saving a PCIe slot without any issues or limitations. If the OCP 3.0 card installed needs x16 lanes to support, please install the cable (P14318-001) to connect to CPU1 to upgrade and configure to one x16 OCP NIC. This rack server supports InfiniBand Adapters up 1P 200GB connectors.

HPE DL385 Gen10 Plus Cooling
With a ton of options, there are multiple reasons for the system to need to be cooled. 12 LFF or more drives require a Max performance fan kit (P14608-B21). If a CPU power is >180W then it is required to use a 2U Performance Heat sink. A max performance fan kit is required for rear drives or NVMe SFF configurations. SATA M.2 cannot be supported in LFF/SFF chassis with mid-tray configuration due to thermal concerns. If you have any concerns as to what devices have certain requirements. View the product for notes or read the spec manual below.

HPE DL385 Gen10 Plus Flex Slot your power!
All power supplies in a server should match. Mixing Power Supplies is not supported. HPE Flexible Slot (Flex Slot) Power Supplies share a common electrical and physical design that allows for hot plug, tool-less installation into HPE ProLiant Gen10 Plus Performance Servers. Flex Slot power supplies are certified for high-efficiency operation and offer multiple power output options, allowing users to "right-size" a power supply for specific server configurations. This flexibility helps to reduce power waste, lower overall energy costs, and avoid "trapped" power capacity in the data center.

More Info
The DL38X servers have these NVMe Balanced Support Bundles. What these bundles do is provide all the parts and cabling specs for an NVMe configuration. All the parts for each bundle are in the CTO which can be configured and set up for you. If you would like to know more about the Balanced NVMe Support Bundles please read the spec manual. The cabling of the Bundles is on the last pages of the PDF.

If you have any questions or concerns, please contact us for support.

HPE DL385 Gen10 Plus Lights Out! iLO
HPE iLO 5 ASIC
HPE Integrated Lights-Out (HPE iLO) - Monitor your servers for ongoing management, service alerting, reporting, and remote management with HPE iLO.
UEFI - Configure and boot your servers securely with industry-standard Unified Extensible
Firmware Interface (UEFI).
RESTful API - iLO RESTful API is Redfish API conformance and offers simplified server management automation such as configuration and maintenance tasks based on modern industry standards..
Intelligent Provisioning – Hassle-free server and OS provisioning for 1 or few servers with Intelligent Provisioning.

 

Current Configuration

HPE Chassis

None

Bezel and Blanks and more (Optional)

None

Cable Kit (Optional)

None

HPE Memory

None

Drive Options For LFF Chassis (Optional)

None

Drive Options For SFF Chassis (Optional)

None

HPE LFF Drives SAS (3.5in) (Optional)

None

HPE LFF Drives SATA (3.5in) (Optional)

None

HPE SFF Drives SAS (2.5in) (Optional)

None

HPE SFF Drives SATA (2.5in) (Optional)

None

HPE SFF Drives NVMe (Optional)

None

Balanced Kits (Optional)

None

PCI Riser Options (Optional)

None

M.2 Drives (Optional)

None

Cooling (Optional)

None

Networking Adapters (Optional)

None

Open Compute Project (OCP) 3.0 (Optional)

None

InfiniBand (Optional)

None

Host Bus Adapters (HBAs) (Optional)

None

Storage Controller (Optional)

None

GPU (Optional)

None

Optical Drives (Optional)

None

Boot Devices (Optional)

None

iLO Server Management (Optional)

None

Rail Kit (Optional)

None

Power Supply Unit (PSU)

None

Select Warranty

None
*list also serves as quick links to each section

Price as Configured: $0.00

Welcome to the Request Express Quoting Form!

for: HPE ProLiant DL385 Gen10 Plus CTO Rack Server


This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

Provide us with the necessary details, and we'll generate a customized quote for your server. Even if you're unsure about the exact components you need, we've got you covered. Our team will tailor a solution based on the information you provide.

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Simply fill out the form, and we'll take care of the rest.


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Product Specs

Base Standard Capabilities

Technical specificationsHPE ProLiant DL385 Gen10 Plus server
Processor nameAMD EPYC™ 7000 Series
Processor family2nd Generation AMD EPYC™ 7000 Series
Processor core available64 or 32 or 24 or 16 or 8, per processor, depending on model
Processor speed3.4 GHz, maximum depending on processor
Processor cache256 MB or 192 MB or 128 MB L3, per processor , depending on model
Power supply type2 Flexible Slot power supplies, maximum depending on model
Expansion slots8 maximum, for detailed descriptions reference the QuickSpecs
Maximum memory4.0 TB with 128 GB DDR4
Memory, standard4 TB with 32 x 128 GB RDIMMs
Memory slots32 DIMM slots
Memory typeHPE DDR4 SmartMemory
Memory protection featuresECC
System fan featuresHot-plug redundant fans, standard
Network controllerChoice of optional FlexibleLOM plus standup, depending on model
Storage controller1 HPE Smart Array P408i-a and/or 1 HPE Smart Array P816i-a and/or 1 HPE Smart Array E208i-a (depending on model) etc, for more details reference QuickSpecs
Product Dimensions (imperial)3.44 x 17.54 x 29.5 in
Weight33.25 lb
Infrastructure managementHPE iLO Standard with Intelligent Provisioning (embedded), HPE OneView Standard (requires download) HPE iLO Advanced, HPE iLO Advanced Premium Security Edition and HPE OneView Advanced (require licenses)
Drive supported8 or 12 LFF SAS/SATA/SSD with 4 LFF rear drive optional and and 2 SFF rear drive optional 8 or 24 SFF SAS/SATA/SSD with 4 SFF rear drive optional, 16 SFF NVMe Front bay

Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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