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Cisco C240 M6 SFF CTO Rack Server

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
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Select Chassis

To configure a LFF Chassis you must view the Cisco C240 M6 LFF CTO
4 options to choose from please read the description or manual below for more details.
Each Option supports certain Riser and Drive configurations.

Select Processor Intel 3rd Gen Xeon

You cannot have two I8351N or two I6314U or I6312U CPUs in a two-CPU configuration Platinum CPU
All 3rd Generation Intel® Xeon® Scalable Processors (Ice Lake) support PMem products, except 4309Y, 4310, 4310T, and 4316 processor.

Platinum Series

Supports up to 2 CPUs

Gold Series

Supports up to 2 CPUs

Silver Series

Supports up to 2 CPUs

Select Memory (Optional)

32 Total DIMMs on a 2 Socket Configuration
Any empty DIM M slot must be populated with a DIMM blank to maintain proper cooling airflow.
. 256 GB DIMMs cannot be combined with GPU cards

Memory Pmem (Optional)

Intel® DC Persistent Memory Modes App Direct Mode: Memory Mode
10 TB: 16 x 128 GB DDR4 DIMMs and 16 x 512 GB Intel® Optane™ Persistent Memory Modules (PMem).

Memory Extra (Optional)

Any empty DIM M slot must be populated with a DIMM blank to maintain proper cooling airflow.
Please the manual for detailed information about the Memory modes below.

Cisco C240 M6 Drive Options (Optional)

UCSC-C240-M6S Chassis supports UCSC-RAID-240M6 & UCSC-SAS-240M6 & UCSC-SATAIN-220M6
UCSC-C240-M6SX Chassis supports UCSC-RAID-M6SD & UCSC-SAS-240M6
Please review the PDF Manual for more details.

Cisco C240 M6 SFF HDD Drives (Optional)

Depending on the Option selected it can hold either 12 or 24 drives.

Cisco C240 M6 SFF SSD Drives (Optional)

Depending on the Option selected it can hold either 12 or 24 drives.

Cisco C240 M6 SFF NVMe Drives (Optional)

Depending on the Option selected it can hold either 12 or 24 drives.

Cisco C220 M6 M.2 Drives (Optional)

It is recommended that M.2 SATA SSDs be used as boot-only devices.
The Boot-Optimized RAID controller (UCS-M2-HWRAID)plugs into the extender board and holds up to two M.2 SATA drives.
The UCS-M2-HWRAID boot-optimized RAID controller supports RAID 1 and JBOD mode

Cisco C240 M6 SFF Risers (Optional)

Each configuration Options support different risers setups.
Please read the description or the Spec Manual below for more details.

Modular LAN on Motherboard (mLOM) (Optional)

1 Dedicated slot in Riser 1B slot 3
Supports VIC while not using up a PCIe slot

Virtual Interface Card (VICs) (Optional)

The server supports up to two PCIe Cisco VICs plus an MLOM VIC

Network Interface Cards (NICs) (Optional)

Nexus Smart NIC (Optional)

Host Bus Adapters (HBAs) (Optional)

GPU (Optional)

Do not mix different brands or models of GPU cards in the server.
Select a special air duct (PID = UCSC-AD-M6LGPU) for double-wide GPUs.
Single-Wide GPUs can be populated in Riser 1A slots 2 (x16) and 3 (x8), Riser 2 slots 5 (x16) and 6 (x8), and Riser 3C slot 7 (x16).
Double-Wide GPUs can be populated in Riser 1A slot 2 (x16), Riser 2A slot 5 (x16), and Riser 3C slot 7 (x16).
GPUs are not supported in Riser 1B or Riser 3B. Riser 3B cannot mechanically accept a GPU

Security (Optional)

Rail Kit (Optional)

Cisco ODD (Optional)

Supports only 1

Cisco C240 M6 PSU

Supports up to 2 PSUs
Do not mix PSUs

Select Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Cisco C240 M6 SFF CTO Rack Server

CISCO M6 C240 SFF Base Knowledge

This Cisco C240 M6 SFF Chassis is different than the LFF Rack Server. The Small Form Factor Rack Server has 4 different configuration options to choose from. Those options are below.

The C240 M6 SFF server can be ordered as follows:

  • UCSC-C240-M6S (12-drive SAS/SATA and 4 optionally of those can be NVMe)
  • UCSC-C240 M6SX (24-drive SAS/SATA backplane and optionally 4 of those can be NVMe)
  • UCSC-C240-M6N (12-drive NVMe only)
  • UCSC-C240-M6SN (24-drive NVMe only)
  • There is no RAID support for NVMe drives.
  • In a configuration with a SATA Interposer and AHCI control, only 8 SATA-only drives (8 internal in drive bays 1-8) can be installed (no RAID support).

Option 1 UCSC-C240-M6S | 12 SFF + 4 Rear Drives
The C240 M6 SFF Rack Server is configured with 12 SFF front drives. The drives can be a mix of SAS/SATA and NVMe (up to 4 NVMe drives) and optionally up to 4 SAS/SATA/NVMe rear drives. The DVD drive is optional.

You can order a DVD drive only for the UCSC-C240-M6S (12-HDD backplane version of the server).

Risers Supported in Option 1

  • Riser 1 option:
    • Riser 1A (I/O-centric, CPU1 control)
  • Riser 2 option:
    • Riser 2A (always I/O-centric, CPU2 control)
  • Riser 3 options:
    • Riser 3A (I/O-centric, CPU2 control)
    • Riser 3B (storage-centric, CPU2 control)
    • Riser 3C (for GPU, CPU2 control)

Option 2 UCSC-C240-M6SX | 24 SFF + 4 Rear Drives
The C240 M6 SFF Rack Server is configured with 24 front drives. The drives can be a mix of SAS/SATA and NVMe (up to 4 NVMe drives) and optionally 4 SAS/SATA rear drives.

Risers Supported in Option 2

  • Riser 1 option:
    • Riser 1A (I/O-centric, CPU1 control)
    • Riser 1B (storage-centric) When using AHCI in the server, only SATA SSDs are supported in the rear bays.
  • Riser 2 option:
    • Riser 2A (always I/O-centric, CPU2 control)
  • Riser 3 options:
    • Riser 3A (I/O-centric, CPU2 control)
    • Riser 3B (storage-centric, CPU2 control)
    • Riser 3C (for GPU, CPU2 control)

Option 3 UCSC-C240-M6N | 12 NVMe + 2 Rear Drives
The C240 M6 SFF Rack Server is configured with up to 12 NVMe front drives and optionally two NVMe rear drives. The drives are all NVMe.

Risers Supported in Option 3

  • Riser 1 option:
    • Riser 1A (I/O-centric, CPU1 control)
    • Riser 1B (storage-centric) When using AHCI in the server, only SATA SSDs are supported in the rear bays.
  • Riser 2 option:
    • Riser 2A (always I/O-centric, CPU2 control)
  • Riser 3 Not Supported:

Option 4 UCSC-C240-M6SN | 24 NVMe
The C240 M6 SFF Rack Server is configured with 24 SFF NVMe front drives and optionally two NVMe rear drives. The drives are all NVMe drives.

Risers Supported in Option 4

  • Riser 1 option:
    • Riser 1A (I/O-centric, CPU1 control)
    • Riser 1B (storage-centric) When using AHCI in the server, only SATA SSDs are supported in the rear bays.
  • Riser 2 option:
    • Riser 2A (always I/O-centric, CPU2 control)
  • Riser 3 Not Supported:

Memory
This Rack system can support RDIMM, LRDIMM, and Intel Optane PMem.

Any empty DIMM slot must be populated with a DIMM blank to maintain proper cooling airflow.. 256 GB DIMMs cannot be combined with GPU cards.

Please read the manual for more details about memory modes, mixing, and limitations for the DIMMS in the Cisco C240 M6 SFF Rack Server options.

Max Memory:
8 TB: 32 x 256 GB DDR4 DIMMs1
12 TB: 16 x 256 GB DDR4 DIMMs1 and 16 x 512 GB Intel® Optane™ Persistent Memory Modules (PMem)

DIMM Mixing:

  • Mixing different types of DIMM (RDIMM with any type of LRDIMM or 3DS LRDIMM with non-3DS LRDIMM) is not supported within a server.
  • Mixing RDIMM with RDIMM types is allowed if they are mixed in same quantities, in a balanced configuration.
  • Mixing 16 GB, 32 GB, and 64 GB RDIMMs is supported.
  • 128 GB and 256 GB LRDIMMs cannot be mixed with other RDIMMs
  • 128 GB non-3DS LRDIMMs cannot be mixed with 256 GB 3DS LRDIMMs
  • DIMM mixing is not allowed when PMem are installed; in these cases, all DIMMs must be the same type and size.

Drive Options
The following list summarizes how drives are controlled on the server:

  • Servers with only SATA drives are controlled by the Intel C621 PCH through the SATA Interposer (AHCI), or
  • SAS/SATA drives are controlled through one Cisco 12G RAID controller, or
  • SAS/SATA drives are controlled through one or two Cisco 12G SAS pass-through HBAs
  • PCIe drives are controlled directly from the CPUs

AHCI with SATA Interposer |UCSC-SATAIN-220M6
(8 internal drives in drive bays 1-8 and 2 SATA M.2 drives)
You can choose only SATA SSDs or M.2 SATA drives when using AHCI with a SATA Interposer.

Order one or two matching M.2 SATA SSDs along with a boot-optimized RAID controller (UCS-M2-HWRAID). The UCS-M2-HWRAID boot-optimized RAID controller supports RAID 1 and JBOD mode. You cannot mix M.2 SATA SSD capacities.

The default configuration is Advanced Host Control Interface (AHCI), which supports SATA-only drives in a non-RAID configuration. A maximum of 8 SATA drives are supported with AHCI and this configuration requires a SATA interposer board, which plugs directly into the drive backplane. The SATA Interposer supports drives in slots 1-8.

Cisco 12G SAS RAID Controller
This RAID controller supports up to 16 SAS or SATA drives (the UCSC-C240-M6S server has 12 in front and 2 in rear) operating at 3 Gbs, 6 Gbs, and 12Gbs. It includes a SuperCap for a 4 GB flash-back write cache (FBWC) and supports RAID 0, 1, 5, 6, 10, 50, 60, JBOD mode, and SRAID0. The RAID controller plugs into a dedicated slot.
NOTE: 64 RAID groups (virtual drives) are supported with this RAID controller.

Cisco M6 12G SAS RAID Controller with 4 GB FBWC |UCSC-RAID-240M6  | UCSC-RAID-M6SD
This RAID controller has two options and supports 16 and 28 SAS or SATA drives.
(The UCSC-C240-M6S server has 12 front drives and 4 rear drives |UCSC-RAID-240M6)
(The UCSC-C240-M6SX server has 24 front drives and 4 rear drives |
UCSC-RAID-M6SD).
It includes a SuperCap for a 4 GB flash-back write cache (FBWC) and supports RAID 0, 1, 5, 6, 10, 50, 60, JBOD mode, and SRAID0. The RAID controller plugs into a dedicated slot.
NOTE: 64 RAID groups (virtual drives) are supported with this RAID controller.

Cisco 12G SAS HBA |UCSC-SAS-240M6
This HBA supports up to 16 SAS or SATA drives (the UCSC-C240-M6S server has 12 front drives and 2 rear drives and the UCSC-C240-M6SX server has 24 front drives and 2 or 4 rear drives) operating at 3 Gbs, 6 Gbs, and 12Gbs. It supports JBOD or pass-through mode (not RAID) and plugs directly into the drive backplane. Two of these controllers are required to control 24 front drives and 2 or 4 rear drives.
NOTE:

  • This RAID controller is used in the UCSC-C240-M6S and UCSC-C240-M6SX servers
  • SAS HBA supports 28 drives and requires 2 quantities.

Expansion Slots

With 4 different options in this Rack Server, you must look carefully for which riser configuration is supported with each. Below you will find all the riser details.

Product ID (PID) Description
UCSC-RIS1A-240M6 (default riser)

C240 M6 Riser1A (controlled with CPU1)

  • PCIe Slot 1 (bottom slot): full height, 3/4 length, x8, NCSI
  • PCIe Slot 2 (middle slot): full height, full length (GPU Card), x16, NCSI
  • PCIe Slot 3 (top slot): full height, full length, x8
UCSC-RIS1B-240M6 (storage riser)

C240 M6 Riser1B (controlled with CPU1)

  • Slot 1 is reserved
  • Slot 2 (middle slot, 2.5” drive bay 102), x4
  • Slot 3 (top slot, 2.5” drive bay 101), x4
UCSC-RIS2A-240M6 (default riser)

C240 M6 Riser2A (controlled with CPU2)

  • Slot 4 (bottom slot): full height, 3/4 length, x8, NCSI
  • Slot 5 (middle slot): full height, full length (GPU Card), x16, NCSI
  • Slot 6 (top slot): full height, full length, x8
UCSC-RIS3A-240M6 (default riser)

C240 M6 Riser3A (controlled with CPU2)

  • Slot 7 (bottom slot): full height, full length, x8
  • Slot 8 (top slot): full height, full length, x8
UCSC-RIS3B-240M6 (storage riser)

C240 M6 Riser 3B (controlled with CPU2)

  • Slot 7 (bottom slot, 2.5” drive bay 104), x4
  • Slot 8 (top slot, 2.5” drive bay 103), x4
UCSC-RIS3C-240M6 (GPU riser)

C240 M6 Riser 3C (controlled with CPU2)

  • Slot 7 supports one full-height, full-length, double-wide GPU (PCIe slot 7 only), x16
  • Slot 8 blocked by double-wide GPU

Riser Expansion Notes:

  • Riser filler blank UCSC-FBRS2-C240M6 for riser 2 and UCSC-FBRS3-C240M6 for riser 3 is auto included, if riser 2 or riser 3 are not selected.
  • CBL-RSASR1B-240M6 is auto included with selection of riser 1 and Raid controller (UCSC-SAS-240M6)
  • CBL-RSASR3B-240M6 is auto included with selection of riser 3 and Raid controller (UCSC-SAS-240M6 or UCSC-RAID-M6SD).

GPU
256 GB DIMMs cannot be combined with GPU cards. When a GPU is ordered, the server comes with low-profile heatsinks PID (UCSC-HSLP-M6=) and needs to select a special air duct PID (UCSC-ADGPU-240M6=) for GPUs.

Riser Slots for GPUs:

  • Riser 1B does not accept GPUs
  • Riser 3A does not accept GPUs
  • Riser 3B does not accept GPUs
  • The server supports one full-height, full-length, double-wide GPU (PCIe slot 7 only) in Riser 3C. The UCSC-C240-M6S and UCSC-C240-M6SX servers supports one full-height, full-length, double-wide GPU (PCIe slot 7 only) in Riser 3C. The UCSC-C240-M6SN and UCSC-C240-M6N servers do not support any GPU in slot 7 of Riser 3C
  • GPUs cannot be mixed
  • All GPU cards must be procured from Cisco as there is a unique SBIOS ID required by CIMC and UCSM
GPU Product ID (PID) PID Description Card Size Max GPU per Node Riser Slot Compatibility
Riser 1A (Gen 4) Riser 1B Riser 2 (Gen 4) Riser 3A Gen 4) Riser 3B Riser 3C
UCSC-GPU-A10 TESLA A10, PASSIVE, 150W, 24GB Single-wide 5 slot 2&3 N/A slot 5&6 N/A N/A slot 7
UCSC-GPU-A30 TESLA A30, PASSIVE, 180W, 24GB Double -wide 3 slot 2 N/A slot 5 N/A N/A slot 7
UCSC-GPU-A40 TESLA A40 RTX, PASSIVE, 300W, 48GB Double -wide 3 slot 2 N/A slot 5 N/A N/A slot 7
UCSC-GPU-A100-80 TESLA A100, PASSIVE, 300W, 80GB Double-wide 3 slot 2 N/A slot 5 N/A N/A slot 7
UCSC-GPU-A16 NVIDIA A16 PCIE 250W 4X16GB Double -wide 3 slot 2 N/A slot 5 N/A N/A slot 7

Riser 1B does not accept GPUs 3.
Riser 3A does not accept GPUs 4.
Riser 3B does not accept GPUs 5.
The server supports one full-height, full-length, double-wide GPU (PCIe slot 7 only) in Riser 3C. The UCSC-C240-M6S and UCSC-C240-M6SX servers supports one full-height, full-length, double-wide GPU (PCIe slot 7 only) in Riser 3C. The UCSC-C240-M6SN and UCSC-C240-M6N servers do not support any GPU in slot 7 of Riser 3C

Power & Fan Units

Supports 2 Power Supply Units and 6 Fans. In a server with two power supplies, both power supplies must be identical.

The server is available with the following types of power supplies:

  • 1050 W (AC) power supply
  • 1050 W V2 (DC) power supply
  • 1600 W (AC) power supply
  • 2300 W (AC) power supply

Dimensions & Weight:

Height 3.42 in. (8.7 cm)
Width (Not including slam latches) 16.9 in.(42.9 cm)
Width (including slam latches) 18.9 in.(48.0 cm)
Depth 30 in. (76.2 cm)

Weight

  • no rail kit: 0 HDD, 0 CPU, 0 DIMM, and 1 2300 W power supply 35.7 lbs (16.2 kg)
  • including rail kit: 0 HDD, 0 CPU, 0 DIMM, and 1 2300 W power supply 44 lbs (20 kg)
  • no rail kit: 1 HDD, 1 CPU, 1 DIMM, and 1 2300 W power supply 37.6 lbs (17 kg)
  • including rail kit: 1 HDD, 1 CPU, 1 DIMM, and 1 2300 W power supply 45.9 lbs (20.8 kg)
  • no rail kit: 8 HDDs, 2 CPUs, 32 DIMMs, and 2 2300 W power supplies 44.71 lbs (20.28 kg)
  • Including rail kit: 8 HDDs, 2 CPUs, 32 DIMMs, and 2 2300 W power supplies 49.2 lbs (22.32 kg)
  • no rail kit: 0 HDD, 0 CPU, 0 DIMM, and 1 2300 W power supply 33.14 lbs (15 kg)
  • including rail kit: 0 HDD, 0 CPU, 0 DIMM, and 1 2300 W power supply 41.45 lbs (18.8 kg)
  • no rail kit: 1 HDD, 1 CPU, 1 DIMM, and 1 2300 W power supply 40.55 lbs (18.4kg)
  • including rail kit: 1 HDD, 1 CPU, 1 DIMM, and 1 2300 W power supply 48.86 lbs (22.2 kg)
  • no rail kit: 24 HDDs, 2 CPUs, 32 DIMMs, and 2 2300 W power supplies 58.8 lbs (26.7 kg)
  • including rail kit: 24 HDDs, 2 CPUs, 32 DIMMs, and 2 2300 W power supplies 61.7 lbs (28 kg)
       

      Current Configuration

      Select Chassis

      None

      Select Processor Intel 3rd Gen Xeon

      None

      Select Memory (Optional)

      None

      Memory Pmem (Optional)

      None

      Memory Extra (Optional)

      None

      Cisco C240 M6 Drive Options (Optional)

      None

      Cisco C240 M6 SFF HDD Drives (Optional)

      None

      Cisco C240 M6 SFF SSD Drives (Optional)

      None

      Cisco C240 M6 SFF NVMe Drives (Optional)

      None

      Cisco C220 M6 M.2 Drives (Optional)

      None

      Cisco C240 M6 SFF Risers (Optional)

      None

      Modular LAN on Motherboard (mLOM) (Optional)

      None

      Virtual Interface Card (VICs) (Optional)

      None

      Network Interface Cards (NICs) (Optional)

      None

      Nexus Smart NIC (Optional)

      None

      Host Bus Adapters (HBAs) (Optional)

      None

      GPU (Optional)

      None

      Security (Optional)

      None

      Rail Kit (Optional)

      None

      Cisco ODD (Optional)

      None

      Cisco C240 M6 PSU

      None

      Select Warranty

      None
      *list also serves as quick links to each section

      Price as Configured: $0.00

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      Name *
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      Preferred Brand
      Form Factor
      Rack Unit of Height (#U)
      Processor(s)
      Memory
      Total Amount of Memory
      Total Amount of Usable Storage

      Storage Type


      RAID

      List Networking Connection needed:
      Rack Space Restrictions
      Which OS do you plan on using:


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      Product Specs

      Spec Sheet 4

      Capability/Feature Description
      Chassis Two rack unit (2RU) chassis
      CPU One or two Intel® Xeon® Ice Lake® processor family CPUs
      If NVMe drives are selected, you must also select 2 CPUs.
      Chipset Intel® C621A series chipset
      Memory 32 slots for registered DIMMs (RDIMMs) or load-reduced DIMMs (LRDIMMs) and support for Intel® Optane™ Persistent Memory Modules (PMem)
      Multi-bit Error Protection This server supports multi-bit error protection.
      Video The Cisco Integrated Management Controller (CIMC) provides video using the Matrox G200e video/graphics controller:
      • Integrated 2D graphics core with hardware acceleration
      • DDR2/3 memory interface supports up to 512 MB of addressable memory (8 MB is allocated by default to video memory)
      • Supports display resolutions up to 1920 x 1200 16bpp @ 60Hz
      • High-speed integrated 24-bit RAMDAC
      • Single lane PCI-Express host interface running at Gen 1 speed
      Power subsystem Up to two of the following hot-swappable power supplies:
      • 1050 W (AC)
      • 1050 W (DC)
      • 1600 W (AC)
      • 2300 W (AC)
      One power supply is mandatory; one more can be added for 1 + 1 redundancy.
      Front Panel A front panel controller provides status indications and control buttons
      ACPI This server supports the advanced configuration and power interface (ACPI) 6.2 standard.
      Fans Six hot-swappable fans for front-to-rear cooling
      Infiniband The InfiniBand architecture is supported by the PCIe slots.
      Expansion slots
      • Riser 1B (1 PCIe slot reserved for a drive controller and 2 HDD slots)
      • Riser 2A (3 PCIe slots)
      • Riser 3B (2 HDD slots)
      Internal storage devices
      • Large Form Factor (LFF) drives with 12-drive backplane. The server can hold up to:
        • 12 LFF 3.5 inch front-facing SAS-only LFF hard drives (HDDs).
        • Optionally up to four mid-plane SAS-only LFF HDDs
        • Optionally, up to four SFF 2.5-inch, rear-facing SAS/SATA HDDs/SSDs or up to four rear-facing SFF NVMe PCIe SSDs.
      • A mini-storage module connector on the motherboard supports a boot-optimized RAID controller carrier that holds up to two SATA M.2 SSDs. Mixing different capacity SATA M.2 SSDs is not supported.
      • 8GB FlexMMC utility storage for staging of firmware and other user data. 8GB FlexMMC storage is built into the motherboard on M6
      I/O Interfaces
      • Rear panel
        • One 1Gbase-T RJ-45 management port
        • Two 10Gbase-T LOM ports
        • One RS-232 serial port (RJ45 connector)
        • One DB15 VGA connector
        • Two USB 3.0 port connectors
        • One flexible modular LAN on motherboard (mLOM) slot that can accommodate various interface cards
      • Front panel
        • One KVM console connector (supplies two USB 2.0 connectors, one VGA DB15 video connector, and one serial port (RS232) RJ45 connector)
      Storage controllers The 12G RAID HBA or 12G SAS HBA plugs into slot 1 (bottom slot) of riser 1B.
      • Cisco M6 12G SAS RAID Controller with 4GB FBWC
        • RAID support (RAID 0, 1, 5, 6, 10) and SRAID0
        • Supports up to 32 internal SAS/SATA drives
        • Plugs into drive slot 1 of riser 1B
      • Cisco M6 12G SAS HBA
        • No RAID support
        • JBOD/Pass-through Mode support
        • Supports up to 32 SAS/SATA internal drives
        • Plugs into slot 1 of riser 1B
      Modular LAN on Motherboard (mLOM) slot The dedicated mLOM slot on the motherboard can flexibly accommodate the following cards:

      ■ Cisco Virtual Interface Cards
      Integrated management processor Baseboard Management Controller (BMC) running Cisco Integrated Management Controller (CIMC) firmware.

      Depending on your CIMC settings, the CIMC can be accessed through the 1GE dedicated management port, the 1GE/10GE OCP/mLOM ports, or a Cisco virtual interface card (VIC).

      CIMC manages certain components within the server, such as the Cisco 12G SAS HBA.
      Intersight Intersight provides server management capabilities
      CIMC Cisco Integrated Management Controller 4.2(1) or later

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      Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

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      ECS Warranty Information

      Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

      What does our ECS warranty cover?
      We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

      What is not covered by our warranty?
      Our warranty does not cover any problem caused by the following conditions:

      1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
      2. any improper use that contravenes the instructions in the user manual;
      3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

      Important notes:

      • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
      • FREE technical support is provided on purchased items via phone, email, or live chat.

      About Express Computer Systems

      Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

      We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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