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Dell PowerEdge XR7620 CTO Rack Server

Brand:
Type:
CTO Servers
Condition:
ECS Refurbished & Tested
-PLEASE CONTACT FOR CUSTOM CONFIGURATIONS. DISK SHELVES, COMPLETE CONFIGURATIONS & TURN KEY SYSTEMS AVAILABLE.
-SPARE PARTS AVAILABLE FOR EACH MODEL. PLEASE ASK FOR PRICING ON SPARE DISK, CONTROLLERS, POWER SUPPLIES, NICs, HBAs, SFPs, Cables, etc.

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Select Chassis

Select Processor

Supports up to 2 Processors

4th Generation Intel® Xeon® Scalable Processors

Supports up to 2 Processors

Airflow

Normal Airflow is I/O to PSU (Black or Red)
Reverse Airflow is PSU to I/O (Blue)

Bezel (Optional)

Memory (Optional)

Supports up to 16 DIMMs

Storage Controllers (Optional)

The PERC12 controllers are the only controllers to support NVMe and E3.S drives.

SFF SAS Drives (Optional)

Supports up to 4 Drives

SFF SATA Drives (Optional)

Supports up to 4 Drives

SFF NVMe Drives (Optional)

Supports up to 4 Drives

E3.S EDSFF Drives (Optional)

Supports up to 8 drives

Risers (Optional)

View the Riser Configurations for more details

OCP 3.0 (Optional)

The OCP 3.0 is a x8 Slot
Supports up to 4 ports at 25GbE or 100 GbE (with OCP cable).
View the manual for more details.

GPU (Optional)

Up to 5 x 75 W (Single Width Full Height/Half Length, Low Profile) GPU
or up to 2 x 300 W (Double Width Full Height/Full Length)

Boot Devices (Optional)

The BOSS-N1 and the Internal USB can't be installed together.

Rugged Military Kit (Optional)

The MIL kit provides rugged protection for the PowerEdge XR7620 server.

Rail Kits (Optional)

Trusted Platform Manual (Optional)

iDRAC9 Management (Optional)

Power Supply Units (PSU)

Supports up to 2 Power Supply Units
Do not mix PSUs

ECS Warranty

Helpful Tip: Once desired configuration is selected click "Add to Cart". From the cart page you can submit a submit a quote request for best pricing

Quick Specs

Form Factor:

2U Rack Server

Processor | Max: 32 Cores

2x 4th Generation Intel® Xeon® Scalable processors with up to 32 cores per processor

Memory | Max: 2TB

16x DDR5 RDIMM 4800Mhz

Storage | Max: 61.44TB

4x 2.5" SAS/SATA/NVMe (HDD/SSD) Max: 61.44TB
8x E3.S NVMe Max: 51.2TB

RAID Controller:

S160
H355, H755, H965i, HBA355i, HBA355e

Boot Options:

BOSS-N1, Internal USB

Lom / OCP:

4 x 25 GbE SFP+ LOM
1 x OCP card 3.0 (Optional)

Remote Management:

iDRAC9 with Lifecycle Controller

PCIe Slots:

Up to 5 PCIe slots (4 x16 Gen4/5, 1 x16 LP Gen4)

GPU:

Up to 5 x 75 W SW
Up to 2 x 300 W DW

Ideal for:

  • Artificial Intelligence (AI)
  • Data Analytics
  • Edge Servers
  • Point-of-Sale (POS)
  • Video Analytics
Dell Technology’s short depth enterprise edge server

The new Dell PowerEdge XR7620 is a short-depth 2U, 2-socket server with datacenter-level compute delivering high-performance, high-capacity and reduced latency. Purpose-built for the edge, the PowerEdge XR7620 is designed for the most demanding workloads including industrial automation, video analytics, point of sale analytics, AI inferencing and edge point device aggregation.


Dell PowerEdge XR7620 CTO
Built to endure

Designed to bring acceleration to the edge.

  • Operates in temperatures ranging from -5 ° C to 55 ° C, is MIL and NEBS tested
  • Easily serviceable with rear/front facing I/O and power options
  • Short-depth design allows flexibility in tight edge environments
  • Built rugged to withstand dusty, harsh environments along with additional security from the optional lockable intelligent bezel

Purpose-built for the Edge
  • Built rugged to operate in temperatures from -5°C to 55°C; MIL 810H* and NEBS Level 3* tested
  • Offers easy serviceability with reversible I/O & power
  • Short-depth (472 mm) chassis to fit in space constrained environments
  • Withstand dusty and harsh environments with an optional lockable smart filtered bezel for extra physical security
Dell PowerEdge XR7620 CTO Rack Server

Datacenter-level compute
  • Two Intel® Xeon® Scalable Processors with up to 32 cores per processor for ultimate edge performance
  • Integration with PCIe Gen5 doubles the data transfer rate from PCIe Gen4 for faster more efficient data transfer
  • Includes latest memory DDR5, 50% memory capacity over DDR4, increasing bandwidth.
Acceleration where it’s needed
  • Up to two double-wide GPU accelerators to support demanding workloads
  • E3 NVME storage utilizes a limited-space design with more storage density, making it ideal for data-intensive workloads at the edge
Dell PowerEdge XR7620 Base Knowledge

The airflow in this XR7620 Rack server from Dell is the main difference between each option in this system. The Black band on the PSU indicates it’s a normal airflow and the blue band on the PSU is a reverse airflow system. The next major difference in the Dell XR7620 Rack Server is the Drives Supported.


Internal storage configuration:
  • 8 x E3.s NVMe direct
  • 8 x E3.s NVMe RAID
  • 4 x 2.5" SAS\SATA RAID
  • 4 x 2.5" U.2 NVMe direct

NOTE: The system with E3.S and U.2 NVMe drives can support up to Gen4 only.

Image of the XR7620 Chassis by Dell.
Memory

The Dell XR7620 Rack Server supports up to 16x ECC DDR5 RDIMM only, with a max of 2TB at speeds up to 4800 MT/s. Do not mix DIMM module types or mix x4 and x8 DIMMs within a memory channel.

DIMM type Rank Capacity DIMM rated voltage and speed Operating Speed
1 DIMM per channel (DPC)
RDIMM 1 R 16 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s
2 R 32 GB, 64 GB, 128 GB DDR5 (1.1 V), 4800 MT/s 4800 MT/s
Expansion Slots

With Single Wide and Double Wide GPU support, you will need a few risers. With 2 similar configurations up to 5 PCIe slots (4 x16 Gen4/5, 1 x16 LP Gen4) you will have all the options you need to install up to 5 SW GPUs or up to 2 DW GPUs.

Riser Configuration 2 offers the XR7620 GPU Ready option.
Config No. Riser configuration No. of Processors PERC type supported
1 R1B+R2B+R3 2 fPERC
2 R1A+R2A+R3 2 fPERC

GPU

This system can support up to 5 x 75 W (Single Width Full Height/Half Length, Low Profile) GPU or up to 2 x 300 W (Double Width Full Height/Full Length). Below are all the GPUs supported by the Dell XR7620 Rack Server.

NOTE: Riser Configuration 2 offers the XR7620 GPU Ready option.

Platform support details GPU details
GPU Name Maximum Qty. Riser configuration support PCIe Form Factor Power
NVIDIA A2 5 Riser Config 1 x8 SW 60 W
1 Riser Config 2 x8 SW 60 W
NVIDIA L4 5 Riser Config 1 x16 SW 70 W
1 Riser Config 2 x16 SW 70 W
NVIDIA A30 2 Riser Config 2 x16 DW 165 W
NVIDIA A100 2 Riser Config 2 x16 DW 300 W
NVIDIA A800 (China Only) 2 Riser Config 2 x16 DW 300 W
Intel PVC 300 W 2 Riser Config 2 x16 DW 300 W
Networking / Boot Option

Like most Gen 16 Dell servers the system comes with 2 x 1 GbE LOM and an optional 1 x OCP card 3.0 slot. The OCP slot can support up to 4 ports at 25GbE. You also can install NIC Adapters in one of the 5 PCIe slots depending on the Riser Configuration you install.

The PowerEdge XR7620 system supports two 10/100/1000 Mbps Network Interface Controller (NIC) ports embedded on the LAN on Motherboard (LOM) and up to four ports integrated on the Open Compute Project (OCP) cards.

Feature Specifications
LOM 1 Gb x 2
(Optional) OCP card (OCP 3.0) 1GbE x 4, 10 GbE x 2, 10 GbE x 4, 25 GbE x 2 SFP28, 25 GbE x 4 SFP28
NOTE:

On the system board, the supported OCP PCIe width is x8; when x16 PCIe width is installed, it is downgraded to x8.

Image of the BOOT Riser on the XR7620 Rack server by Dell. Boot Optimized Storage Solution (BOSS)

BOSS is a RAID solution that is designed to boot operating systems and segregate operating system boot drives from data on server-internal storage. The BOSS-N1 has its own dedicated slot on the system board.

M.2 devices are read intensive with 480 GB or 960 GB capacity

Storage Controllers

The Gen 16 Dell XR7620 Rack server supports PERC11 and PERC12 controllers. The system supports fPERC style of controllers for RAID and SAS control. The PERC12 controllers are the only controllers to support NVMe and E3.S drives.

Performance Level Controller and Description
Entry S160
Value H355, HBA355i
Value Performance H755
Premium Performance H965i
Dell PowerEdge XR7620 2U front perc.
Rugged Military Kit
Purpose-built for the Edge
  • Built rugged to operate in temperatures from -5°C to 55°C; MIL 810H* and NEBS Level 3* tested
  • Offers easy serviceability with reversible I/O & power
  • Short-depth (472 mm) chassis to fit in space constrained environments
  • Withstand dusty and harsh environments with an optional lockable smart filtered bezel for extra physical security
Dell PowerEdge XR7620 CTO Rack Server

Power & Dimensions
 

Current Configuration

Select Chassis

Select Processor

Airflow

Bezel (Optional)

Memory (Optional)

Storage Controllers (Optional)

SFF SAS Drives (Optional)

SFF SATA Drives (Optional)

SFF NVMe Drives (Optional)

E3.S EDSFF Drives (Optional)

Risers (Optional)

OCP 3.0 (Optional)

GPU (Optional)

Boot Devices (Optional)

Rugged Military Kit (Optional)

Rail Kits (Optional)

Trusted Platform Manual (Optional)

iDRAC9 Management (Optional)

Power Supply Units (PSU)

ECS Warranty

*list also serves as quick links to each section

Welcome to the Request Express Quoting Form!

for: Dell PowerEdge XR7620 CTO Rack Server


This streamlined form is designed to simplify the quoting process for you. Whether you're uncertain about specific parts or seeking a hassle-free experience, you're in the right place.

Provide us with the necessary details, and we'll generate a customized quote for your server. Even if you're unsure about the exact components you need, we've got you covered. Our team will tailor a solution based on the information you provide.

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Form Factor
Rack Unit of Height (#U)
Processor(s)
Memory
Total Amount of Memory
Total Amount of Usable Storage

Storage Type


RAID

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Rack Space Restrictions
Which OS do you plan on using:


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Product Specs

Base Standard Capabilities

FeatureTechnical Specifications
ProcessorTwo 4th Generation Intel® Xeon® Scalable processors with up to 32 cores per processor
Memory16 DDR5 DIMM slots, supports RDIMM 2 TB max, speeds up to 4800 MT/s. Supports registered ECC DDR5 DIMMs only
Storage controllers• Internal Controllers: PERC H965i, PERC H755, PERC H355, HBA355i
• Software RAID: S160
• Internal Boot: Boot Optimized Storage Subsystem (BOSS-N1): HWRAID 1, 2 x M.2 NVMe SSDs (cold swap) or internal USB module
Drive BaysFront bays: Up to 4 x 2.5-inch SAS/SATA/NVMe SSD drives, 61.44 TB max, Up to 8 x E3.S NVMe direct drives, 51.2 TB max
Hot swap redundant Power Supplies• 1800 W Titanium 200—240 VAC or 240 HVDC
• 1400 W Platinum 100—240 VAC or 240 HVDC
• 1100 W Titanium 100—240 VAC or 240 HVDC, hot swap redundant
• 1100 W -48 — (-60) VDC
Cooling Options• Air cooling
Fans• Six cold swap cooling fans
DimensionsRear Accessed configurationFront Accessed configuration
• Height: 86.8 mm (3.41 inches)
• Width: 482.6 mm (19 inches)
• Depth: 448.8 mm (17.6 inches) Ear to rear wall 496.3 mm (19.53 inches) with bezel 471.8 mm (18.57 inches) without bezel
• Height: 86.8 mm (3.41 inches)
• Width: 482.6 mm (19 inches)
• Depth: 572 mm (22.51 inches) with bezel 471.8 mm (18.57 inches) without bezel
WeightMax 21.16 kg (46.64 pounds)
Form Factor2U rack server
Embedded Management• iDRAC9, iDRAC Direct, iDRAC RESTful API with Redfish, iDRAC Service Module
BezelOptional security bezel with dust filter (dust sensor available only for Front Accessed configuration systems)
OpenManage Software• CloudIQ for PowerEdge plug in
• OpenManage Enterprise
• OpenManage Power Manager plugin
• OpenManage Service plugin
• OpenManage Update Manager plugin
MobilityOpenManage Mobile
OpenManage Integrations• Microsoft System Center
• OpenManage Integration with Windows Admin Center
• OpenManage Integration with ServiceNow
• OpenManage Integration for Microsoft System Center
• OpenManage Enterprise Integration for VMware vCenter
• Red Hat Ansible Modules
• Terraform Providers
• VMware vCenter and vRealize Operations Manager
Security• Cryptographically signed firmware
• Data at Rest Encryption (SEDs with local or external key mgmt)
• Secure Boot
• Secure Erase
• Secured Component Verification (Hardware integrity check)
• Silicon Root of Trust
• System Lockdown (requires iDRAC9 Enterprise or Datacenter)
• TPM 2.0 FIPS, CC-TCG certified, TPM 2.0 China NationZ
GPU optionsUp to 5 x 75 W (Single Width Full Height/Half Length, Low Profile) GPU or up to 2 x 300 W (Double Width Full Height/Full Length)
Embedded NIC2 x 1 GbE LOM
Network options1 x OCP card 3.0 (optional)
PortsFor Rear Accessed configurationFront Accessed configuration
Front Ports:
• 1 x iDRAC Direct (Micro-AB USB) port, 1 x USB 2.0
Internal Ports:
• 1 x USB 3.0 (optional)
Rear Ports:
• 1 x USB 2.0, 1 x iDRAC dedicated port, 1 x USB 3.0, 1 x Serial port (optional on slot 5), 1 x VGA
Front Ports:
• 1 x USB 2.0, 1 x iDRAC dedicated port, 1 x USB 3.0, 1 x Serial port (optional on slot 5), 1 x VGA, 1 x iDRAC Direct (Micro-AB USB) port
Internal Ports:
• 1 x USB 3.0 (optional)
Rear Ports: NA
PCIe2 CPU configuration: Up to 5 PCIe slots (4 x16 Gen4/5, 1 x16 LP Gen4)
Operating System and Hypervisors• Microsoft Windows Server with Hyper-V
• Red Hat Enterprise Linux
• SUSE Linux Enterprise Server
• VMware ESXi
• Canonical Ubuntu Server LTS

Compare Servers

Feature PowerEdge XR7620 PowerEdge XR12
Processors 2 x 4th Gen Intel® Xeon® Scalable Processors 1 x 3rd Generation Intel® Xeon Scalable Processor
CPU interconnect Intel Ultra Path Interconnect (UPI) Intel Lewisburg PCH (Intel® C620 Series Chipset)
Memory ● 16 x DDR5 RDIMM
● Up to 4800 MT/s
8x RDIMM, LRDIMM DDR4 with ECC, Two Intel Optane Persistent Memory 200 series configurations:
● 4+4
● 6+1
Number of DDR4 DIMMs plus number of Intel Optane Persistent Memory 200 series DIMMs
Storage Controllers ● PERC 11G: H755, H355
● PERC 12G: H965i
● HBA 11: HBA355i
● BOSS-N1
● Software RAID: S160
● PERC 10.5: H355 (Adapter)
● PERC 11: H355*, HBA355i (Adapter), H755 (Adapter)
● External Adapters: H840; HBA355e
● Software RAID: S150
● BOSS-S1 (RAID)
Drive Bays ● Up to 8 x E3.S NVMe drives
● Up to 4 x 2.5-inch SAS/SATA or NVMe drives
6 x 2.5-inch - 12 GB SAS, 6 GB SATA
Up to 6 x NVMe
● Up to 6 x 2.5-inch - 12 GB SAS, 6 GB SATA
● Up to 6 x NVMe
Power Supplies ● 1800 W Titanium 200—240 VAC or 240 HVDC, hot swap redundant
● 1400 W Platinum 100—240 VAC or 240 HVDC, hot swap redundant
● 1100 W Titanium 100—240 VAC or 240 HVDC, hot swap redundant
● 1100 W -48 — (-60) VDC, hot swap redundant
● Titanium 700 W Mixed Mode HLAC (200-240 V AC/240 V DC)
● Platinum 800 W (WRAC and MM 240 V)
● 800 W -48 V DC (-40 to -72 V DC)
● *1100 W -48 V DC
● Titanium 1100 W Mixed Mode (100 to 240 V AC/240 V DC)
● *Platinum 1400 W (WRAC and MM 240 V)
NOTE: *These PSUs are also available in reverse airflow design to support Front Accessed Configuration.
Cooling Options Air Cooling Air Cooling
Fans Six cooling fans Up to six cooling fans
Dimension Height: 86.8 mm (3.41 inches) Height: 86.8 mm (3.41 inches)
Width: 482.6 mm (19 inches) Width: 482 mm (18.97 inches)
Depth: Rear Accessed configuration Depth:
● 448.8 mm (17.6 inches) Ear to rear wall
● 496.3 mm (19.53 inches) with bezel
● 471.8 mm (18.57 inches) without bezel
Depth: 772.13 mm (30.39 inches) with bezel
Front Accessed configuration Depth:
● 572 mm (22.51 inches) with bezel
● 471.8 mm (18.57 inches) without bezel
Form Factor 2U rack server 2U rack server
Embedded Management ● iDRAC9
● iDRAC Direct
● iDRAC RESTful with Redfish
● iDRAC Service Manual
● iDRAC9
● Lifecycle Controller
● OpenManage
● OME Power Manager
● Digital License Key
Bezel LED bezel Optional LCD bezel or security bezel
OpenManage Software ● CloudIQ for PowerEdge plug in
● OpenManage Enterprise
● OpenManage Power Manager plugin
● OpenManage Services plugin
● OpenManage Update Manager plugin
● OpenManage Enterprise
● OpenManage Power Manager plugin
● OpenManage SupportAssist plugin
● OpenManage Update Manager plugin
Mobility OpenManage Mobile OpenManage Mobile
Integrations and Connections OpenManage Integrations
● Microsoft System Center
● OpenManage Integration for Microsoft System Center
● OpenManage Integration with Windows Admin Center
● OpenManage Integration with ServiceNow
● Red Hat Ansible Modules
● OpenManage Integration with VMware vCenter / VMware Aria Operations (OMEVV)
● VMware vCenter and vRealize Operations Manager
OpenManage Integrations
● BMC TrueSight
● Microsoft System Center
● Red Hat Ansible Modules
● VMware vCenter
● IBM Tivoli Netcool/ OMNIbus
● IBM Tivoli Network Manager IP Edition
● Micro Focus Operations Manager
● Nagios Core
● Nagios XI
Security ● Cryptographically signed firmware
● Secure Boot
● Secure Erase
● Silicon Root of Trust
● System Lockdown (requires iDRAC9 Enterprise or Datacenter)
● TPM 2.0 FIPS, CC-TCG certified, TPM 2.0 China NationZ
● Secured Component Verification (Hardware integrity check)
● Data at Rest Encryption (SEDs with local or external key mgmt)
● Cryptographically signed firmware
● Secure Boot
● Secure Erase
● Silicon Root of Trust
● System Lockdown (requires iDRAC9 Enterprise or Datacenter)
● TPM 1.2/2.0 FIPS, CC-TCG certified, TPM 2.0 China NationZ
Embedded NIC 2 x 1 GbE LOM 2 x 1 GbE LOM
Networking Options OCP x8 (optional) Mezz 3.0 OCP x8 Mezz 3.0
GPU Options Up to 5 x 75 W (Single Width Full Height/ Half Length, Low Profile) GPU or 2 x 300 W (Double Width Full Height/Full Length) Up to 2 x 75 W/150 W (SW) and 2 x 300 W (DW/FH/FL) based on riser configuration
Ports Rear Accessed Configuration Front Ports
● 1 x USB 2.0
● 1 x iDRAC Direct (Micro-AB USB) port
Rear Accessed Configuration Rear Ports
● 1 x USB 2.0
● 1 x iDRAC dedicated port
● 1 x USB 3.0
● 1 x Serial (Optional, on Slot 5)
● 1 x VGA
Rear Accessed Configuration
Front: ○ one standard USB 2.0 port ○ one micro USB 2.0 port dedicated to iDRAC management Rear: ○ one standard USB 3.0 port ○ one standard USB 2.0 port ○ one Dedicated 1GbE ○ one Serial port ○ one VGA port
Front Accessed Configuration Front Ports
● 2 x USB 2.0
● 1 x iDRAC dedicated port
● 1 x USB 3.0
● 1 x Serial (Optional, on Slot 5)
● 1 x VGA
● 1 x iDRAC Direct (Micro-AB USB) port
Front Accessed Configuration Rear Ports
● NA
Front Accessed Configuration
● Front: one standard USB 3.0 port, two standard USB 2.0 ports, one micro USB 2.0 port dedicated to iDRAC management, one Dedicated 1GbE, one Serial port, one VGA port
● Internal: one standard USB 3.0 port on Riser 1B
Internal Port: 1 x USB 3.0 (optional) Internal: 1 x USB 3.0 port (optional)
PCIe Up to 5 PCIe slots - full-height, half-length and low profile
● 4 x PCIe (2 Gen4/5 + 2 Gen4)
● 1 x LP Gen4
Up to 5 riser configuration options:
● 3 x PCIe Gen4 (one x8 PCIe Gen4 + two x16 PCIe Gen4)
● 3 x PCIe Gen4 (one x16 PCIe Gen4 + two x16 PCIe Gen4) (Only supported for Front Accessed Chassis)
● 4 x PCIe Gen 4 (three x8 PCIe Gen4 + one x16 PCIe Gen 4)
● 4 x PCIe Gen 4 (two x8 PCIe Gen 4 + two x16 PCIe Gen 4) (Only supported for Front Accessed Chassis)
● 5 x PCIe Gen4 (five x8 PCIe Gen4)
Operating System and Hypervisors ● Canonical Ubuntu Server LTS
● Microsoft Windows Server with Hyper-V
● Red Hat Enterprise Linux
● SUSE Linux Enterprise Server
● VMware ESXi
● Canonical Ubuntu Server LTS
● Citrix Hypervisor
● Windows Server LTSC with Hyper-V
● Red Hat Enterprise Linux
● SUSE Linux Enterprise Server
● VMware ESXi

Shipping Information

Express Computer Systems can ship to virtually any address in the world and provides you with the best shipping rates possible. Cost of shipping varies depending on what service you require, your destination and size of the shipment. Shipping costs will be calculated separately from your order and billed to you post purchase. In the notes section of your order please provide us with your preferred shipping method and we will get back to you.

Custom configured orders ship within 2 business days after all required products are in stock.

Please allow 3 business days for products that are not in stock to arrive to our facility in Irvine, California.

Domestic Shipments
  • Standard Ground
    • Shipping time: 2-7 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-10 business days
    • Excludes weekends, holidays or weather delays.
  • 3 Business Days
    • Shipping time: 3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 3-6 business days
    • Excludes weekends, holidays or weather delays.
  • 2 Business Days
    • Shipping time: 2 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-5 business days
    • Excludes weekends, holidays or weather delays.
  • Overnight / Next Business Day
    • Shipping time: 1 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 1-4 business days
    • Excludes weekends, holidays or weather delays.
International Shipments
  • International Economy
    • Shipping time: 4-6 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 5-9 business days
    • Excludes weekends, holidays or weather delays.
  • International Priority
    • Shipping time: 1-3 business days
    • Order processing time: 0-3 business days
    • Delivery time after order is placed: 2-6 business days
    • Excludes weekends, holidays or weather delays.

For more information on shipping view our Shipping Information page or send us a message

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

  1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
  2. any improper use that contravenes the instructions in the user manual;
  3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

  • Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
  • FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

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