EMC VNX5300 Disk Processor Enclosure (DPE)

ECS Warranty Information

Express Computer Systems (ECS) provides a 1 year parts warranty against defects in material or workmanship that will affect the products functionality. All refurbished items are tested prior to shipping to guarantee up-time upon arrival. If you are having issues with an item we provided please Contact Us and we will do our best to assist you.

What does our ECS warranty cover?
We offer 1 year warranty as standard and additional years can be added to fit your needs. Please reach out to a sales associate via the Contact Us page or live chat for more information on extended coverage options. During the coverage period if your product fails we will offer a Next Business Day replacement. If we are unable to replace the product we will refund its original selling price. Shipping costs and tax are not refundable. Express Computer Systems retains the right to decide whether the goods will be replaced or refunded.

What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:

1. accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
2. any improper use that contravenes the instructions in the user manual;
3. problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.

Important notes:

• Please ask for additional warranty/coverage that you may require in addition to the standard 1 ECS warranty prior to final purchase. Requesting additional warranty after your purchase can be denied.
• FREE technical support is provided on purchased items via phone, email, or live chat.

About Express Computer Systems

Express Computer Systems is committed to transforming our customers’ IT infrastructure with high quality products at affordable costs. Our sales reps and customer support engineers understand our customers rely heavily on advanced technology to run their business but need to do so without breaking the bank.

We specialize in building custom server configurations, custom storage solutions, networking solutions, and components from top manufacturers including HPE, Dell, Cisco, NetApp, Dell EMC, HPE Nimble and many others.

Same-Day Shipping
At Express Computer Systems, we know hardware emergencies can happen at anytime. We also understand that you want to receive the best hardware as quickly as possible. At Express Computer Systems we'll ship the majority of our orders out the same day payment is made. Curious if the item you need will make it out on time? Feel free to contact us directly via the Contact Us link at the bottom, Live Chat feature or (800) 327-0730.

Buy, Sell, Rent, Lease, Trade-In
At Express Computer Systems we not only will sell you equipment at a great value, but we'll also purchase your used Dell, Cisco, NetApp or other networking equipment. Feel free to contact us with the model of the items you're looking to sell and we'll get you a quote ASAP. We also have flexible financing options for your purchasing needs.

In-House Configuration and Testing Lab
Every item we sell is tested on-site in our state-of-the-art hardware engineering lab. We use certified technicians to test every piece of equipment as well as updating all necessary firmware. The highest quality of testing and certification is guaranteed. We warranty all of our items we sell. Ask us today about warranty for a specific item.